FAQs
Where can I send my proof of insurance?
If you need to provide us with proof of your current homeowners insurance, you can easily send it to us using any of the four methods below:
- Online (Fastest): Upload your document directly at mycoverageinfo.com/pennymac
- Fax: 866.235.1215
- Mail: PO Box 6618, Springfield, OH 45501-6618
- Phone: Call our Insurance Department at 866.318.0208
What exactly do I need to send?
We need a copy of your Insurance Policy Declarations Page. This is typically the very first page of your insurance policy (or binder). It acts as a summary of your policy and shows us your coverage amounts, deductibles, and the dates your policy is active. (Note: We will also accept an official notice from your carrier showing that an acceptable canceled policy has been reinstated.)
What happens after I send it?
Once we receive your proof of coverage, please allow 3 to 5 business days for us to process the document. Once processing is complete, you can log into your online account and check the Escrow section to confirm your new insurance details are up to date.