FAQs

What if I want to change insurance carriers?

You are free to change insurance carriers any time you wish. If you do change your insurance carrier, your new insurance carrier is required to send Pennymac the new declaration page (proof of coverage) whether you do or do not have an escrow account. This information can be provided in the following ways:

• Website: http://www.mycoverageinfo.com/pennymac
• Email: pennymac@mycoverageinfo.com
• Mailing Address:
  Attn: PennyMac Loan Services, LLC
  P.O. Box 6618
  Springfield, OH 45501-6618

You may also provide Pennymac with any insurance-related documents, such as proof of insurance, by uploading them through the secure Message Center of your PENNYMAC.COM account.

Please Note: You will also need to provide your new insurance carrier with your loan number and the following mortgagee clause:

PennyMac Loan Services, LLC
ISAOA
P.O, Box 6618
Springfield, OH 45501-6618