FAQs

A borrower on the loan has passed away. What are the next steps?

• Please provide us with a copy of the death certificate as soon as possible.
• If there's a co-borrower on the loan, they remain responsible for it.
• If interest in the property passed to you, you may be eligible to become a "Successor in Interest." This allows you to access loan information, make payments, and potentially assume the loan later (which may require credit and income qualification). Assuming the loan makes you a financially responsible borrower.