FAQs

I qualify for homestead exemption. How do I make this change to my account?

If you have been approved for an exemption, please provide the approval documentation by uploading it through the Secure Message Center of your PENNYMAC.COM account. Create or locate a copy (PDF format preferred) of your property tax exemption document. Compose and send a message with the exemption document as an attachment. Once the documentation is received, we will update your escrow account accordingly.