FAQs

I currently make my payment through a bill pay service. Can I continue to use this service with Pennymac?

We encourage you to sign up for automatic payments through Pennymac AutoPay Monthly or Bi-Weekly programs, instead. This will ensure that your payments will be received on the day you prefer. If you would rather continue using your bill pay service, please ensure that you have updated the payee information and billing address to our payment processing mailbox as follows:

Pennymac Loan Services, LLC
PO Box 30597
Los Angeles, CA 90030-0597