FAQs
I currently make my payment through a bill pay service. Can I continue to use this service with Pennymac?
Yes, you can absolutely continue using your bank or financial institution's bill pay service to make your monthly payments.
However, please be aware that many of these services still physically mail a paper check on your behalf, which adds unpredictable postal transit time to your payment delivery.
How to update your Bill Pay settings:
If you choose to continue using this method, please update your payee information to include your Pennymac loan number and our exact payment processing address:
PennyMac Loan Services, LLCPO Box 30597
Los Angeles, CA 90030-0597
A Faster, More Reliable Alternative: Pennymac AutoPay
For the best experience, we highly encourage setting up Monthly AutoPay directly through your Pennymac account instead! It is the most convenient and secure way to pay.
- No mail delays: It completely removes the unpredictable transit time associated with mailed checks.
- You are in control: You get to choose your exact draft date (any day from the 1st through the 16th of the month).
- Easy to enroll: Simply log in to your secure account, navigate to Make a Payment, and select AutoPay to get started.