FAQs

When are my payments considered late?

Your mortgage payment is typically due on the 1st of the month, as outlined in your Note. However, we provide a standard 15-day grace period following that due date.

• On Time: As long as your payment is received within this 15-day window, it is considered on time and no penalties are charged.
• Late: If your payment is received after the grace period ends (typically the 16th of the month), it is considered late and a late fee will be applied.

You can find your exact grace period timeframe and potential late fee amount on your monthly billing statement.

Pro Tip: You can schedule a One-Time Payment up to 60 days in advance through your online account to ensure your payment always arrives on time!