FAQs

How can I request a payoff statement?

Log into your PENNYMAC.COM account and go to the Payoff Resource Center. There you can request a statement online. You'll receive an email notification as soon as your statement is available to view. Once available, you'll find that the statement includes the information needed for a loan payoff. If you are a third party requesting a payoff demand on behalf of our customer, please use our third party website at servicingpartners.pennymac.com