FAQs

What mortgagee clause should I provide to my insurance carrier?

When you set up or change your homeowner’s insurance policy, your insurance carrier will ask for our mortgagee clause. This official block of text tells your insurance company exactly who holds your mortgage and where they should mail your property insurance bills and renewal notices.

Please provide your insurance agent with the following exact phrasing and address:

PennyMac Loan Services, LLC
ISAOA
P.O. Box 6618
Springfield, OH 45501-6618

What does ISAOA mean?

Don’t worry if that looks like a typo! “ISAOA” is a standard insurance and banking acronym that stands for “Its Successors And/Or Assigns.” It simply means that if your mortgage is ever transferred to another servicer in the future, the insurance coverage automatically extends to them as well.

What to do next:

Once your insurance agent updates your policy with this clause, ask them to send a copy of your new Declaration Page directly to us so we can update your escrow account records. They can easily upload it at mycoverageinfo.com/pennymac.