FAQs

Do I need to send Pennymac my property tax bills?

Standard Property Tax Bills:

Most of the time, no. If you have an escrow account, your local tax authority will automatically send us your standard property tax bill, and we will pay it directly from your escrow funds. You do not need to take any action; simply keep the copy you received for your personal records.

Supplemental or Delinquent Tax Notices:

However, if you receive a supplemental tax bill (which often happens after a home purchase or recent renovations) or a delinquent notice, we need to see it right away. Counties do not always send these special notices to mortgage lenders.

How to send us your special tax notice:

Please provide a copy of the bill so we can quickly issue the payment on your behalf:

• Log in: Access your secure Pennymac account and navigate to the Secure Message Center.
• Prepare your document: Create or locate a clear digital copy of your document (a PDF format is highly preferred).
• Send a message: Compose a quick message, attach your document, and hit send!

Once we receive your documentation, we will issue the payment and update your escrow account accordingly.