Building a Foundation for Greatness Building a Foundation for Greatness Building a Foundation for Greatness

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Pennymac was founded when a team of executives came together with a shared vision at a time when the country needed it most.

Our Vision

Be the most trusted partners for home.

Our Mission

Building the foundation of homeownership by enabling Americans to achieve and sustain their aspirations of home.

Our Values

As a company, we are guided by our core values of being Accountable, Reliable and Ethical and have an unwavering commitment to creating long-term relationships with our borrowers, partners and stakeholders.

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trees
yellow house
townhomes
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checkmark iconAccountable
  • Customers first, and always.
  • Grow.
  • Play at the top of your game.
checkmark iconReliable
  • Care.
  • Win together.
  • Start with why. Excellence follows.
checkmark iconEthical
  • Be a positive influence.
  • Celebrate our differences.
  • Do what’s right. It’s never wrong.

Our Brand

For the story of our brand evolution and how we’re launching an exciting next chapter for Pennymac, watch our video.

# 0 VA Lender

In the U.S.*

# 0 Home Loan

servicer in the U.S.**

10 Locations

Nationwide

*According to Inside FHA/VA Lending Top 50 Lenders by dollar amount for Q4 2020
**According to Inside Mortgage Finance ranking of Top 25 Primary Mortgage Servicers by dollar amount for Q1 2022.

Hear from our team.

  • Understanding home finance is important… For us, it’s not just about customer communication, but customer education.
    Alena S., Digital Marketing
  • Playing an essential role in getting keys into a homeowner's hand, makes me proud to work for Pennymac. A company that builds long-term relationships, not customers.
    Nick B., Home Loan Specialist II
  • It's about building trust and making a difference in their experience. That's something worth walking in the door for.
    Carlton B., Home Loan Specialist I
  • Ensuring quality service moves me. I am proud to be here at Pennymac knowing I can make a difference.
    Kristina G., Lead Support Specialist II
  • Being a part of a person’s unique journey to achieve a financial goal and fulfill their dream of home ownership is truly rewarding.
    Allen B., Sales Manager
  • Our work allows customers to make educated choices in their pursuit of the American dream.
    Jackie J., Senior Applications Developer
  • Quality and integrity means doing the right thing regardless of who is watching.
    Julia S., VP, Financial Analysis & Valuations
  • As a project manager, I implement process, product and system enhancements that help to ensure our customer experience is exceptional.
    Susan W., Sr. Project Manager, Production Business Technology
trees and skyscrapers

Corporate sustainability
lives here.

At Pennymac, we take environmental stewardship seriously. We’re intentional in managing the social impact of our operations in a sustainable manner so that we’re able to meet the needs of our stakeholders and society as a whole. We fully integrate sound governance principles and the highest ethical standards into all aspects of our business. Below are highlights of our commitment to corporate sustainability; if you would like to read more, download the full report

Download Full ESG Report download icon

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Our Environmental Impact

We recognize the importance of interacting responsibly with our planet and maintaining natural resources in a manner that ensures we are able to meet our needs without compromising the ability of future generations to meet their needs. After all, our planet belongs to everyone. And so does the role of treating it responsibly.

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trees and skyscrapers
Minimizing
environmental impact

Minimizing our environmental impact while growing profitably is important as we strive to build a strong, sustainable business for our stakeholders. As a leader in the mortgage industry, business optimization is a priority in our efforts to be as efficient and cost-effective as possible. As a mortgage lender, our operations are not energy-intensive relative to many other industries; however, we remain focused on waste reduction and management, improving the energy efficiency of our office sites and water conservation.

recycling
Waste reduction &
management

Waste reduction is at the core of our business model and low-cost operations. We removed personal printers from all workstations and most individual offices to encourage printing from centralized locations in office buildings. We have also focused on transitioning customers to online platforms to support the digital delivery of documents and statements. Our confidential waste program is our most widespread recycling program. Another top priority is our effort to divert as much electronic waste as possible from landfills through e-waste reuse and recycling initiatives.

water drop
Water conservation

While our office sites are not water intensive compared to many industries, we recognize the environmental benefits of proactively managing our water consumption through a number of sustainability initiatives within and outside our office sites.

Our Social Impact

We are intentional in our efforts to drive positive social impact in our workplace and in the communities where we live and serve to ensure that we are able to meet the needs of our stakeholders and society as a whole.

woman of color
Diversity & Inclusion
and Culture Management

Pennymac’s continued growth and success is a direct reflection of the talent and diversity of our people. Our people are one of our greatest assets. To that end, we are committed to fostering a culture of inclusion and belonging through customized programs and initiatives designed to attract, develop and engage a diverse and performance-focused workforce.

woman in leadership
Leadership Development & Training

Talent development is core to the continued growth and success of our organization. We are committed to ensuring that all employees have access to career growth opportunities. As part of this commitment, we recognize the importance of providing clarity in roles and responsibilities, establishing development networks and relationships, and supporting promotional opportunities that foster continued growth and learning.

Philanthropy & Community Engagement

We recognize the importance of community engagement through our Corporate Philanthropy Program. By focusing on four areas—Mortgage Industry & Housing Market, Financial Literacy & Education, Diversity & Inclusion, and Local Community Involvement—we’re able to drive progress to support a number of issues that have impacted underserved and under resourced communities, including housing security and homelessness, food insecurity and hunger, disaster recovery and child and family services.

MBA Open Doors Foundation Habitat for Humanity Rebuilding Together

Our Governance Impact

Good governance is at the core of how we operate and fundamental to our sustainable growth and success. We aim to maintain the highest standards of ethical conduct in our business operations and full compliance with all applicable laws, rules and regulations.

Energy Efficiency
Board Governance

We believe our Board possesses deep and broad skill sets and specific experiences and expertise that facilitate strong oversight and strategic direction for us as a leading specialty financial services firm focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

Risk Oversight
Risk Oversight

Our senior management is responsible for designing, implementing and maintaining an effective and appropriate approach for managing enterprise risk. Our Board and each of its committees, particularly the Risk Committee, have an active role in overseeing our risk management process, while supporting organizational objectives, improving long-term performance and creating stockholder value.

Enterprise Risk Management
Enterprise Risk Management

Risk identification, assessment and monitoring are important processes for our Board and leadership teams. Through our Enterprise Risk Management (ERM) framework, we’re able to identify, manage, monitor, and mitigate financial risks, such as credit risk, interest rate risk, prepayment risk, liquidity risk, and other market-related risks, and well as operational and legal risks related to our business, assets, and liabilities.

Key Statistics

445,050
Pounds
recycle
Weight recycled in 2020
1,557,675
Gallons
water
Water saved in 2020
54%
Diverse
diversity
Racial, Ethnic and Gender Diversity, Management Level
52%
recycle
Women company-wide
Wall Street

Investor Relations

PennyMac Financial Services, Inc. (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

PFSI also acts as the external manager of, and enjoys a synergistic partnership with PennyMac Mortgage Investment Trust (NYSE: PMT), a publicly-traded mortgage real estate investment trust (REIT). PMT is a tax efficient vehicle for investing in mortgage-related assets that are created through its industry-leading correspondent production activities.

The management and services agreements between PFSI and PMT allow for a synergistic partnership that benefits from PFSI's best-in-class management team and operating platform as well as PMT's tax-efficient structure.

Download PFSI Report Download PMT Report

More Information

PennyMac Financial Services, Inc. (NYSE:PFSI)
Corporate Website

PennyMac Mortgage Investment Trust (NYSE:PMT)
Corporate Website

laughing work colleagues

Consistency, reliability,
accuracy: key foundations
of our success.

The Pennymac Correspondent Group (PCG) specializes in the acquisition of newly originated U.S. residential home loans from small and mid-sized banks, credit unions and independent mortgage bankers. We build value through an efficient and consistent purchase process along with an unparalleled servicing experience. It has paid off for us, too—we have $450 billion in servicing on our platform, over 700 active clients, the longest-standing partnerships in the industry and we are now the #1 correspondent investor in the market.

Learn More

Contact Pennymac Correspondent

For general inquiries and specific contact information for the Correspondent team, please visit the Correspondent website.

laughing work colleagues

Empowering our
TPO Partners

As a long-standing, leading partner in the mortgage industry, Pennymac is uniquely positioned to help you on your journey to greatness. From brokering loans to non-delegated production, we’re committed to new ways to help you achieve solid and sustainable growth by extending the expertise, resources and power that drive our strength.

Learn More

Products & programs to help you succeed

Perfect Rate
Perfect Rate

Instead of locking rates at eighths, you can fine tune pricing to the .001% for your borrowers on fixed-rate loans giving them more options and more flexibility.

Perfect Term
Perfect Term

With the ability to customize terms to the exact month, you can be confident your borrowers will get the right term for their situation.

OptiMIze
Unmatched Service

You need to get borrowers to the closing table quickly and we make sure you do. You won’t find a lender as committed, consistent and efficient as Pennymac — or one that supports you with higher quality service. We call it “unmatched” service because we believe it’s the best in the industry.

Net Escrows
Peak Performance

Our Peak Performance Loyalty Program lets you take your business to new heights. With three levels — Base Camp, Ascent and Summit — the higher you climb, the greater your perks and benefits. Your personal scorecard provides progress updates and what perks and benefits you have access to.

Contact Pennymac TPO

For general inquiries and specific contact information for the TPO team, please visit the TPO website.