More than a mortgage lender

Key Stats
Top 2

Lender in the U.S.*

$495 billion+

In Loans Serviced**

2 Million+

Homeowners served

$197 billion+

Funded in 2020


In Government Loans***

*Based on results from Inside Mortgage Finance Q3 9/30/21. Includes PMT loan acquisitions, for which PFSI earns a fulfillment fee upon loan funding.
**According to Inside Mortgage Finance ranking of Top 50 Mortgage Servicing Participants by dollar amount for Q3 2021.
***According to Inside FHA/VA Lending Top 50 Ginnie Mae Issuers by dollar amount as of 9/30/2020.

Our Mission

At PennyMac, we know your home is more than a place to live, it's your place to dream, laugh, and grow. That's why we have made it our mission to be more than just a mortgage lender — restoring trust and quality in the home loan experience from beginning to end.

So, whether you are just starting out with your first home, retiring, investing, or anywhere in between, we'll help you find the loan that fits perfectly with your lifestyle.

Since 2008, PennyMac has been a top national mortgage lender, committed to providing each and every customer with the right home loan and superior service long after closing.

Not sure which loan works best for you? Don't worry, we've got experts for that, and we offer a variety of loan options to help customers buy, refinance, or access their home equity.

Whether you're new to the mortgage experience or a seasoned homeowner specifically seeking a conventional, FHA, VA or investment property loan, our licensed PennyMac loan officers are dedicated to offering competitive rates and helping you through the process every step of the way.

Reviews on Social Survey
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    • PennyMac Loan Services, LLC founded in 2008 with 72 employees.


    • August 9, 2009 PennyMac Mortgage Investment Trust IPO’s on the NYSE (PMT).


    • PennyMac Loan Services, LLC reached 1,000 employees in 2012.


    • May 14, 2013 PennyMac IPO's on the NYSE (PFSI).


    • PennyMac Corp. becomes third-largest correspondent aggregator in September, 2014.


    • PennyMac Corp. became the 2nd largest correspondent aggregator overall in 2016.
    • PennyMac Loan Services, LLC became the 11th largest mortgage servicer in 2016 with over $171 billion under management.


    • PennyMac Loan Services, LLC reached its 1,000,000th customer in January 2017.
    • PennyMac Loan Services, LLC reached 3,100 employees in January 2017.


    • PennyMac Loan Services, LLC launched the mortgage access center (m.a.c) in April 2018.
    • PennyMac Broker Direct launched as a powerful new wholesale division.


    • October 2019: Broke one-month record by lending more than $1 billion directly to consumers.
    • PennyMac Corp. celebrated the 10-year anniversary of PennyMac Mortgage Trust's (PMT) IPO at NYSE.

    PennyMac in the news

    PennyMac in the news

    On November 25, 2019, executives of PennyMac Financial Services, Inc. (NYSE: PFSI) and PennyMac Mortgage Trust (NYSE: PMT) to commemorate 10 years of PMT's success on the New York Stock Exchange.

    Executive Chairman and founder, Stanford L. Kurland does the honors.

    Accreditations and Certifications
    PennyMac Social Survey ReviewsPennyMac Zillow ReviewsPennyMac NerdWallet ReviewsPennyMac Bankrate ReviewsPennyMac Loan Services lendingtree ReviewsPennyMac NMP Best Military Lenders 2020

    Our Company

    Our Company

    Year Founded




    Loan Servicer


    Military Friendly®




    Our culture at PennyMac has been built upon a foundation of three overarching principles: to be Accountable, Reliable and Ethical. These pillars guide us in all we do for our customers, employees, shareholders, business partners and the communities we serve.

    Accountable — Doing right and continuously driving excellence through responsible performance, innovation, risk management and active measurement.

    Reliable — Working together and committing ourselves fully to exceed customer expectations by operating with efficiency, expertise and dependability.

    Ethical — Behaving with honesty, fairness and integrity to build the utmost trust among each other and everyone we serve.

    PennyMac recruits talent from diverse environments and experiences, people who will embody our principles and shape the culture of our organization. To foster growth and inclusion, we continually nurture our employees through groups like, wEMRG, ACT, and others.

    We A.R.E. PennyMac. Interested in joining the PennyMac team? Visit our careers page to learn more.

    Understanding home finance is important… For us, it’s not just about customer communication, but customer education.

    Alena S., Digital Marketing

    Playing an essential role in getting keys into a homeowner's hand, makes me proud to work for PennyMac. A company that builds long-term relationships, not customers.

    Nick B., Home Loan Specialist II

    It's about building trust and making a difference in their experience. That's something worth walking in the door for.

    Carlton B., Home Loan Specialist I

    Ensuring quality service moves me. I am proud to be here at PennyMac knowing I can make a difference.

    Kristina G., Lead Support Specialist II

    Being a part of a person’s unique journey to achieve a financial goal and fulfill their dream of home ownership is truly rewarding.

    Allen B., Sales Manager

    Our work allows customers to make educated choices in their pursuit of the American dream.

    Jackie J., Senior Applications Developer

    Quality and integrity means doing the right thing regardless of who is watching.

    Julia S., VP, Financial Analysis & Valuations

    As a project manager, I implement process, product and system enhancements that help to ensure our customer experience is exceptional.

    Susan W., Sr. Project Manager, Production Business Technology

    Broker Channel

    PennyMac Broker Direct is dedicated to providing first-class service and innovative solutions to help brokers succeed and grow in this competitive and continually changing market.

    As one of the fastest growing wholesale lenders in the nation, we offer special features and processes that other lenders can’t, including one of the most sophisticated pricing engines in the industry. With features like Perfect Rate, Perfect Term, and OPTIMIZE, brokers can fine-tune loan scenarios creating power and flexibility for borrowers.

    See what we’ve been up to on LinkedIn.

    Correspondent Channel

    The PennyMac Correspondent Group (PCG), also known as PennyMac Corp., specializes in the acquisition of newly originated U.S. residential home loans from small and mid-sized banks, credit unions, and other mortgage lenders.

    At PennyMac, we build value through an efficient and consistent purchase process along with an unparalleled servicing experience.

    Investor Relations

    PennyMac Financial Services, Inc. (NYSE: PFSI) is a leader in the mortgage industry and the parent company of PennyMac Loan Services, LLC.

    In addition to our Loan Production and Loan Servicing segments, which make us one of the largest lenders in the U.S., we have our Investment Management that manages PennyMac Mortgage Investment Trust (NYSE: PMT). PMT, parent company of PennyMac Corp., is a publicly-traded REIT and strategic capital partner focused on investing in mortgage-related assets with a proven track record of growth and profitability.

    Equal Housing Opportunity. 3043 Townsgate Road, Suite 300, Westlake Village, CA 91361. NMLS # 252869 (NMLS Consumer Access). Trade/service marks are the property of PennyMac Corp. and/or its subsidiaries or affiliates. Some products and programs may not be available in all states. Georgia Residential Mortgage Licensee # 33028. Illinois Department of Financial & Professional Regulation, 320 W Washington St, Springfield, IL 62786, Residential Mortgage Licensee # MB.6760811. Minnesota: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206 (3) & (4). Licensed by the Mississippi Department of Banking and Consumer Finance. Licensed by the New Hampshire Banking Department. North Carolina Permit No. 108112. This is a secondary market business to business site and not intended for consumer use. This is not an offer for extension of credit or a commitment to lend or to purchase loans. Other restrictions may apply. Terms are subject to change without notice at the sole discretion of PennyMac Corp. © 2009-2019 PennyMac Corp. All rights reserved.


    3043 Townsgate Rd, Suite 200
    Westlake Village, CA 91361
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