FAQs

When is my monthly billing statement sent?

To accommodate different loan types and payment statuses, we generate billing statements at three different times during the month. You will receive an email or text notification as soon as your statement is ready to view.

Depending on your account, your statement will typically be generated on one of the following dates (or the next business day if it falls on a weekend or holiday):

• The 5th of the month: Usually for accounts that are current or paid ahead, as well as loans with non-standard due dates.
• The 10th of the month: Generally for accounts that recently became current, as well as statements provided in Spanish.
• The 17th of the month: The final processing date to ensure all remaining accounts have a statement generated, including additional Spanish statements.

How to access your statement:

Once your statement is generated, you can easily view, print, or download it by logging in to your Pennymac account and navigating to the Statements & Documents tab.