FAQs

When is my monthly billing statement sent?

Monthly billing statements are generated between the 10th and 22nd day of the month prior to the payment due. For example, the monthly billing statement for June will be generated between May 10th and May 22nd. Online PDF versions are usually available within 2-3 days after statement generation, and will be posted to the Document Center section of your PENNYMAC.COM account. If you'd like to stop receiving your billing statement by mail, you can update your preferences to paperless statements by visiting the Account Settings of your PENNYMAC.COM account and by selecting Paperless Preferences.