FAQs

How do I order a Verification of Mortgage (VOM)?

To request a Verification of Mortgage (VOM), please log in to your Pennymac account and send us a request via the Secure Message Center.

In your message, please specify your preferred delivery method:

• Online (Fastest): We will upload the VOM to your Statements & Documents tab for immediate download and printing
• Mail: We will mail the document to your address on file
• Third-Party Fax: If you need it sent to a third party, please include the recipient’s fax number

Your request will be processed within 2 to 3 business days.