FAQs
Why didn't I receive a Form 1098?
If you are preparing your taxes and realized you haven’t received a Form 1098 (Mortgage Interest Statement) from us, there are a few common reasons why this might happen:
- Your interest was under the IRS threshold: Lenders are only required by the IRS to generate and mail a Form 1098 if you paid $600 or more in mortgage interest (including points) during the tax year. If your total interest paid was less than $600, a form will not be created.
- You are enrolled in paperless statements: If you previously opted into electronic delivery, your form was not mailed to your physical address. You can easily view, download, and print your Form 1098 by logging into your secure online account.
- Your mailing address is outdated: If you recently moved or changed your primary address and are not enrolled in paperless delivery, your form may have been mailed to your previous residence.
What if my interest was under $600, but I still need the total?
Even if you didn’t reach the $600 threshold to receive an official Form 1098, you can still find the exact amount of interest you paid for the year listed on your final December/Year-End mortgage statement. We recommend consulting a certified tax professional to determine if and how you should report this on your tax return.
If you believe you should have received a form, or if you need help accessing your tax documents online, please contact us so our team can assist you.