FAQs

My Social Security OR TIN Number is incorrect in your system. How can I get it updated?

Pennymac will need proof of your correct Social Security or TIN Number. Please follow the steps below: Visit the secure Message Center. Send a message attaching a copy of one of the following: Social Security Card, W9 or 1003. For TIN updates please attach a copy of one of the following: TIN card, W9, or TIN letter from the IRS.