FAQs

Will Pennymac pay my supplemental tax bill?

Yes, if you have an escrow account for taxes, we can pay this bill on your behalf. However, because the county mails these specific bills directly to you and not to Pennymac, you must send us a copy of the bill so we can process the payment.

What is a supplemental tax bill:

Also known as Interim or New Construction taxes, these are one-time bills issued by your local tax collector. They are assessed to make up the difference between the taxes paid by the previous owner and the newly assessed property value after you purchased the home.

How to request payment from your escrow account:

Please write your Pennymac loan number clearly on the bill and include a brief note requesting that we pay it from your escrow account. You can send it to us using any of the following methods:

• Online: Log into your Pennymac account and attach a copy of the bill to a Secure Message.
• Fax: 866.577.7205
• Mail: PennyMac Loan Services, LLC P.O. Box 514387 Los Angeles, CA 90051-4387
• Phone: If you have questions about your bill, call our Customer Service Department at 800.777.4001.

What happens to my escrow account after it’s paid:

While we typically collect funds at closing to help cover this anticipated expense, paying these one-time bills often creates a shortage in your escrow account. Once the tax payment is disbursed, we will reanalyze your account. If a shortage exists, your monthly mortgage payment will be adjusted for the following year to make up the difference.