FAQs

What should I do if I have a name change?

In order to update our records to reflect your recent name change, please follow the below steps:

• Create a legible copy (PDF format preferred) of your Driver’s License or State photo identification.
• Create a copy (PDF format preferred) of a legal document such as a marriage certificate, divorce decree, or name change affidavit, reflecting the reason for the name change.
• Create a copy (PDF format preferred) of your updated homeowner’s policy, reflecting the name change.
• Visit the secure Message Center of your online account.
• Compose and send a message with the appropriate documents as an attachment.