FAQs

What is a repayment plan, and how can it help my current situation?

What it is:

A repayment plan allows you to catch up on missed payments over time. If you qualify, we can spread your past-due amount over a set term and add it to your current monthly mortgage payment until your loan is brought current.

How it helps:

• Provides a solution: It gives you a structured way to resolve a temporary hardship and bring your account up to date.
• Prevents new late fees: No further late charges will be assessed on your loan as long as you make your payments on time.
• Protects your home: Proactively completing a plan helps you avoid more severe consequences, such as foreclosure.