Manage Your Home
Loan and Beyond

Get all the tools and information you need,
with Pennymac.

Log in to my account

New to Pennymac? Create an Account

Resource Center

Get quick information on top topics and common tasks.

Making Payments

Learn ways to easily make payments online, including how to set up AutoPay.

Tax and Insurance Information

Everything you need to know about taxes and insurance.

Paperless Statements

Manage your mortgage with text or email notifications and 24/7 access to everything online.

Mortgage Relief and Disaster Assistance

We're here to help by providing several mortgage relief programs aligned with our commitment to keeping customers in their homes.

Your New Loan with Pennymac

Get must-know information at a glance, tailored to new Pennymac customers.

Put your loan at your fingertips with an online account.

Log in or create an account to get 24/7 access online from any computer, tablet or smartphone. Your online account makes it simple to:

  • Make a one-time payment
  • Set up AutoPay
  • Manage pending payments
  • Go paperless and access statements
  • View documents
  • Track your loan activity
  • Get eDisbursement refunds
  • Check your current loan balance
  • Calculate amortization
  • Send us secure messages
  • Manage escrow, tax and insurance payments
  • Update your email address
  • Update your mailing address

Prefer to access account information by phone?

Call 800.777.4001 for our automated phone system, available 24 hours a day, 7 days a week. Get access to:

  • Pay-by-Phone
  • Payment and correspondence address information
  • Account information including loan balance, last payment received, next payment due, and payment amount
  • Tax and insurance information
  • Year-end tax and insurance information

Chat

Send us a secure message from inside your online account or mobile app once you log in.

Available 24/7

Call

Contact our customer service team at (800) 777-4001

Monday - Friday:
5 a.m. to 6 p.m. PT

Saturday:
7 a.m. to 11 a.m. PT

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Know the facts to protect yourself

Pennymac does not charge fees for a modification or other loss mitigation plans when you are facing a delinquency.
Pennymac does not accept payments from money transfer apps like Money Gram.
Funds are always payable to Pennymac and not to an individual.

Pennymac will work with you to ensure every option possible is explored to retain home ownership.